We're an award-winning Social Media agency based in the UK. We work with brands like Linda McCartney Foods, Hartley’s Jam & Jelly, BP, Sipsmith Gin, National Grid, Avanti West Coast Trains, Virgin and Virgin Red, amongst others.

Our team is a friendly mix of Strategists, Creatives, Account Managers, Media Planners and Buyers - all with one goal: creating work that wins people's time on social media, in the most exciting ways possible.

Role overview

We're looking for a Senior Account Manager with a passion for Social Media to join our team on Great Portland Street.

Reporting to one of our Account Directors, you'll apply your expertise gained from managing projects for clients across a diverse range of sectors, particularly within the FMCG industry, to add value to our client's projects and enhance our processes.

We operate a hybrid remote model, enabling you to work at least two days a week in the office and the remainder remotely within the UK.

 As a Senior Account Manager at Cubaka, you will:

• Be the main contact for clients, understand their goals, and build and nurture, long-term relationships through regular communication and meetings.
• Address client needs, concerns, and feedback to ensure overall satisfaction.
• Manage the delivery of social media projects and retainers - including delivery of social creative (always-on and campaign production), paid media activations, and influencer marketing - from start to finish.
• Work with colleagues from across the business to ensure delivery is on time and within budget while meeting client expectations.
• Demonstrate commercial awareness to spot opportunities to increase revenue and growth within your portfolio of clients.
• Pull together scopes of work, present budget proposals, and keep track of your accounts finances as the work rolls out.
• Coach and guide Account Executives to ensure their daily engagement with productive tasks while nurturing their career development.
• Keep up-to-date with the latest developments in social media and digital marketing.
• Spot the Threads from the TikTok trending sounds.
• Offer insights into social media best practices and provide constructive commentary on the latest campaigns, drawing from a well-informed viewpoint.
• Partner with Creators and Influencers, managing these relationships to amplify client campaigns.

You will bring:

• 3+ years’ experience in a client-facing agency role managing social and digital campaigns for well-known brands.
• An understanding of best practice client servicing, from creating relationships to client management, expectation setting, communication and correspondence.
• Experience managing timelines, estimates, budgets, forecasts and invoices.
• Experience with, and knowledge of, all things social and digital marketing.

 And in return, Cubaka offers:

• Unlimited holiday (paid annual leave)
• Free breakfast in the office
• Perkbox - A rewards, perks and benefits platform
• Auto-enrolment pension (retirement benefit), with up to 8% contribution
• Regular socials and team-building sessions
• Annual salary review, quarterly performance reviews
• Choice of company Apple MacBook Pro or PC
• Hybrid office working (approx 2 days in the office, 3 days at home - flexible)

Why Us?

Cubaka, part of the Brandwidth Group, recognises that managing diversity is a continuous process of improvement and not a one-off initiative. Therefore, we develop and review our diversity strategy on an annual basis to support the achievement of business goals, including ways of addressing the diverse needs of our clients.

We take pride in keeping up to date with employment law and best practices when promoting equal opportunities and ensuring a diverse workforce.